Contact Us

We’re here to help.

As the Official Store of vSeeBox, we are committed to providing you with the
best customer service and support experience. Whether you have a question
about your order, need help choosing the right product, or want to
learn more about our services, our team is ready to assist you.

Get in Touch

• 📧 Email Support: info@vseebox-shop.com (For order status, technical support,
  and general inquiries. We aim to reply within 24 hours.)

• 💬 Live Chat: Click the chat bubble in the lower-right corner of our website for real-time assistance.

• 📞 Phone / WhatsApp: +852 8480 2181

• 🕒 Customer Support Hours: Monday – Sunday: 24 Hours (EST)

Locations

To ensure the fastest delivery and easiest returns for our customers,
we operate legally from China while maintaining stock in the United States.

🇺🇸 US Logistics Center (Shipping & Returns) For all returns and US domestic shipping inquiries.

Address: 1777 62ND ST BROOKLYN, NY 11204 United States

🇨🇳 Business Headquarters (Legal Entity) For business correspondence and legal notices.

Company Name: Ibarke Technology Limited 
Address: Room D07, 8/F, Phase 2, Kai Tak Factory Building,
99 King Fuk Street, San Po Kong, Kowloon, Hong Kong